Privacy Policy

Provit Pharm

Last Updated: 2025-03-13

1. Introduction

Welcome to Provit Pharm, the B2B eCommerce platform designed for pharmacies to conveniently order medicaments from warehouses. Your privacy is important to us, and we are committed to protecting your personal and business-related information. This Privacy Policy explains how Provit Pharmaceuticals ("Company", "we", "our", "us") collects, uses, and protects your data when you use our application or visit our website at https://provit.app.

2. Information We Collect

• Account Information: Name, email, phone number, pharmacy name, address, and other registration details.
• Order Information: Details of purchases, transaction history, and preferred suppliers.
• Payment Information: We do not store payment card details. Payments are processed securely via third-party payment processors.
• Device and Usage Information: IP address, device type, operating system, app usage data, and crash reports.
• Communication Data: Customer support inquiries, feedback, and interactions with our team.

3. How We Use Your Information

• To facilitate and process orders between pharmacies and warehouses.
• To provide customer support and respond to inquiries.
• To improve our app functionality, security, and performance.
• To communicate with you regarding updates, promotions, and service-related messages.
• To comply with legal obligations and prevent fraud.

4. Data Sharing & Disclosure

We do not sell your data. However, we may share it with:

• Warehouses/Suppliers: To fulfill your orders.
• Service Providers: IT services, cloud hosting, and analytics providers.
• Legal Authorities: If required by law, regulatory requests, or to protect rights and security.

5. Data Security

We implement strict security measures to protect your data. While we strive to use commercially acceptable means, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your account information.
• Opt-out of marketing communications.
• Request a copy of your data.
• Withdraw consent where applicable.

For any of these requests, contact us at [email protected].

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal requirements, and resolve disputes.

8. Third-Party Services

Our app and website may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies separately.

9. Children's Privacy

Provit Pharm is intended for businesses and is not directed at individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date.

11. Contact Us

For questions or concerns regarding this policy, please contact us:

Provit Pharmaceuticals
Rruga e Kavajës, Pallati nr. 136, Shk. 2, Ap. 9, Tirana, ALBANIA
Mobile: +383 49 222 115
Email: [email protected]
Website: https://provit.app